Ordering Information

Custom Orders 

Custom orders require 50% Nonrefundable deposit.  Rush orders require an additional 25% fee.  Orders are processed by date received.  Completion date is approximately 4 weeks, depending on complexity and pending orders.  

Charity Events and Fund Raiser Opportunities

The ability to raise funds at a charity event is always a challenge.  Please contact me via email to set up a meeting regarding an opportunity beneficial to your event.  You Will be surprised!

Shipping, Porch Pick Up and Delivery Information   

Customer pays shipping.  Sent via Priority Mail, insured, the U.S. Postal tracking numberemailed/messaged to customer, with ship date.  Porch pick up at studio on agreed date, or Delivery to mutually convenient location.  A small fee for delivery to private home is charged.  

Payment Policy

Payment is due upon purchase.  Payments accepted - credit card, cash, or Pay Pal.

Refunds and Exchanges

If you aren't satisified with the quality of available items, a refund via your payment plan choice will be sent, only if the items are returned to Not Just Canvas in same condition as received.  Customer pays for shipping.  

No refunds on custom orders.

 Thank you for shopping with Not Just Canvas!  Should you have any questions, please contact me.